NUHUMAN LLC PRIVACY STATEMENT – CALIFORNIA

Last Updated: January 1, 2025

IMPORTANT NOTICE TO CALIFORNIA RESIDENTS

This Privacy Notice applies only to California residents ("consumers" or "you") and supplements the general NuHuman LLC Privacy Statement. This notice is provided in compliance with the California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act (CPRA), and other applicable California privacy laws. Any terms defined in the CCPA or CPRA have the same meaning when used in this notice.

 

INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).

Since January 1, 2024, NuHuman LLC has collected the following categories of Personal Information from California consumers on its Platform:

Category

Examples

Collected

A. Identifiers

Name, Address, Email, Phone Number, Driver’s License Number, Passport Number

Yes

B. Personal Information Categories Under California Law

Social Security Number, Bank Account Number, Medical Information

Yes

C. Characteristics of Protected Classifications

Gender, Age, Citizenship, Disability, Marital Status

Yes

D. Commercial Information

Purchase History, Payment Information, Property Ownership, Vehicle Information

Yes

E. Biometric Information

Health Information, Medical Conditions, Blood Sample, Vital Signs

Yes

F. Internet or Other Network Activity

Browser Type, Cookies, Device Information, IP Address, Website Interactions

Yes

G. Geolocation Data

GPS Location, Direction of Travel

No

H. Sensory Data

Audio Recordings of Customer Service Calls

Yes

I. Professional or Employment-Related Information

Employer Name, Job Title, Work History, Salary

Yes

J. Non-Public Education Information

Student Records, Transcripts

No

K. Inferences from Other Personal Information

Consumer Preferences, Login Data, Security Settings

Yes

 

SOURCES OF PERSONAL INFORMATION

We collect Personal Information from the following sources:

  1. Directly from you (e.g., through registration forms, customer inquiries).

  2. Indirectly from you (e.g., tracking user interactions on our website).

  3. From third parties (e.g., service providers, marketing partners, and affiliates).

 

PERSONAL INFORMATION NOT COVERED UNDER THIS POLICY

Personal Information does not include:

  • Publicly available information from government records.

  • De-identified or aggregated consumer data.

  • Certain exempt information, including data regulated by HIPAA, GLBA, and other sector-specific laws.

 

USE OF PERSONAL INFORMATION

We may use or disclose your Personal Information for the following business purposes:

  • To fulfill service requests, such as issuing policies or processing orders.

  • To provide customer support and communicate with you.

  • To improve our website and personalize user experiences.

  • For research, testing, and product development.

  • To comply with legal and regulatory obligations.

  • For fraud prevention and security monitoring.

  • To provide marketing and promotional materials, where permitted by law.

We do not collect additional categories of Personal Information or use collected information for purposes that are materially different, unrelated, or incompatible with the original intent without providing prior notice.

 

SHARING PERSONAL INFORMATION

We may disclose Personal Information to third parties for business purposes.

In the past 12 months, we have not sold Personal Information.

We disclose Personal Information to:

  1. Affiliates and subsidiaries.

  2. Service providers and vendors that support our operations.

  3. Authorized third parties at your request.

  4. Independent contractors and business partners.

  5. Government agencies as required by law.

 

YOUR PRIVACY RIGHTS UNDER CALIFORNIA LAW

California residents have specific rights under the CCPA and CPRA, including:

1. Right to Know and Data Portability

You may request details about:

  • The categories and specific pieces of Personal Information we collected about you.

  • The sources from which we collected the data.

  • The business or commercial purpose for collecting your data.

  • The categories of third parties with whom we share your data.

2. Right to Correct Inaccurate Information

You may request that we correct any inaccurate Personal Information we maintain about you.

3. Right to Limit the Use of Sensitive Personal Information

You may request that we limit how we use or disclose sensitive Personal Information (e.g., Social Security numbers, biometric data).

4. Right to Request Deletion

You may request that we delete your Personal Information unless an exception applies.

Deletion Exceptions:

We may deny your request if retaining your data is necessary to:

  • Complete a transaction or provide a requested service.

  • Detect security incidents or prevent fraud.

  • Comply with legal obligations.

 

EXERCISING YOUR PRIVACY RIGHTS

To make a verifiable consumer request, you may:

  • Call us at (844) 357-3601.

  • Email us at support@nuhumanhealth.com.

  • Visit our website at www.nuhumanhealth.com.

You may also designate an authorized agent to make a request on your behalf.

Verification Process

To protect your privacy, we will verify your identity before processing requests. We may require:

  • Your name, email, and phone number.

  • Additional proof of identity if necessary.

Response Timing

We aim to respond within 45 days of receiving a verifiable request. If we need more time (up to 90 days), we will notify you in writing.

 

NON-DISCRIMINATION POLICY

NuHuman LLC will not:

  • Deny you services for exercising your privacy rights.

  • Charge different prices or rates for goods/services.

  • Provide a different level of service based on your privacy choices.

 

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice at any time. Changes will be posted with an updated "Last Updated" date at the top of this page.

 

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Notice or how we handle your Personal Information, please contact us:

📞 Phone: (844) 357-3601
 🌐 Website: www.nuhumanhealth.com
 📧 Email: support@nuhumanhealth.com

📍 Mailing Address:
 NuHuman LLC
 7301 Lincoln Ave, Suite 180
 Lincolnwood, IL 60712